JME Furniture offers a one-year warranty for its products sold in Australia.

The warranty covers the repair or replacement of any product that has a manufacturing or material defect not caused by normal wear and tear ornatural characteristics of the material used.

Please see our warranty policy for more details.

JME Furniture does not accept returns or provide refunds for change of mind purchases.

However, we may offer store credit or an exchange in some
circumstances.

Please see our returns policy for more details.

If a product has a defect, you must inform JME Furniture customer service within 7 to 14 days of the defect occurring.

To make a claim, provide your name, delivery address, phone number, product details, and description of the defect being claimed.

Please see our warranty policy for more details.

Yes, JME Furniture offers delivery and installation services for an additional fee.

Please see our delivery and installation policy for more details.

JME Furniture does not offer customization options for its standard products. However, we may be able to accommodate specific requests on a case-by-case basis.

Please contact our customer service team for more information.

We recommend following the care and maintenance instructions provided with each product to ensure its longevity and durability.

General tips for furniture care include avoiding exposure to direct sunlight and heat, using coasters or mats to protect surfaces, and regularly dusting and cleaning with appropriate products.

Please see our care and maintenance guide for more details.

JME Furniture accepts various payment methods, including credit cards, Zip Pay, After Pay.

Please see our payment options page for more details.

The lead time for product delivery varies depending on the product and availability.

Please see our delivery and installation policy for estimated lead times.

JME Furniture does not currently have a physical showroom.

However, we provide detailed product descriptions and high-quality images on our website to help you make an informed purchase.